Terms Of Service

Effective as of 20 September 2024

Welcome to Hembiet! These Terms of Service (“Terms”) govern your access to and use of Hembiet’s platform, including our mobile applications and website (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

1. Introduction

Hembiet AB (“Hembiet”, “we”, “us”, or “our”) provides a platform that allows users to post, offer, and request delivery and pick-up services for various goods. By using the Hembiet platform, you agree to comply with and be legally bound by these Terms.

2. Eligibility

To use the Services, you must be at least 18 years old and have the capacity to enter into legally binding contracts. By using the Services, you represent and warrant that you meet these requirements.

3. Account Registration

You must create an account to access certain features of the Services. When registering an account, you agree to provide accurate, current, and complete information, and to keep this information up to date. You are responsible for safeguarding your account credentials, and you agree not to disclose your password to any third party. Hembiet is not liable for any loss or damage arising from your failure to comply with these obligations.

4. Use of the Services

By using Hembiet’s Services, you agree to the following:

  • You will use the Services only for lawful purposes.
  • You will not use the Services in a manner that harms Hembiet, other users, or any third parties.
  • You will comply with all applicable laws, regulations, and these Terms.
  • You will not attempt to gain unauthorized access to the Services or interfere with the operation of the Services.
  • You are solely responsible for the content you post, including any text, images, or other materials, and you warrant that your content does not infringe any third-party rights.

5. Service Fees

Hembiet may charge fees for the use of certain features within the Services. Any applicable fees will be clearly displayed when you use such features, and you agree to pay the fees in accordance with our payment terms. All payments are processed by third-party payment providers, and Hembiet is not responsible for any issues related to payment processing.

6. Content Ownership and License

You retain ownership of the content you submit or post through the Services. By posting or submitting content, you grant Hembiet a worldwide, non-exclusive, royalty-free, transferable license to use, display, distribute, and modify your content for the purpose of providing and improving the Services.

7. Prohibited Conduct

When using Hembiet’s Services, you agree not to:

  • Engage in any illegal, harmful, or fraudulent activities.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Post or transmit any content that is abusive, defamatory, offensive, or violates the rights of others.
  • Interfere with or disrupt the Services or servers connected to the Services.
  • Harvest or collect personal information from other users without their consent.

8. Term and Termination

These Terms will remain in full force while you use the Services. Hembiet reserves the right to terminate or suspend your account or access to the Services at any time, without notice or liability, for any reason, including but not limited to a violation of these Terms.

You may terminate your account at any time by contacting us at support@hembiet.com. Upon termination of your account, your right to use the Services will immediately cease. Hembiet may retain and use your information as necessary to comply with legal obligations.

9. Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind, either express or implied. Hembiet makes no representations or warranties regarding the reliability, availability, or accuracy of the Services, or that the Services will be error-free or uninterrupted.

10. Limitation of Liability

To the fullest extent permitted by law, Hembiet will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of the Services;
  • Any conduct or content of any third party on the Services;
  • Any unauthorized access, use, or alteration of your content;
  • Any other matters relating to the Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hembiet, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with:

  • Your access to or use of the Services;
  • Your violation of these Terms;
  • Your violation of any rights of another person or entity.

12. Third-Party Services

The Services may contain links to third-party websites or services that are not owned or controlled by Hembiet. Hembiet has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that Hembiet is not liable for any damage or loss caused by your use of or reliance on any third-party services.

13. Modifications to the Terms

Hembiet reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Services. Your continued use of the Services after the changes constitutes your acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of laws principles. Any disputes arising out of or related to these Terms or the Services shall be resolved exclusively in the courts located in Stockholm, Sweden.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

If you have any questions or concerns about these Terms, please contact us at:
Hembiet AB
Email: support@hembiet.com